General Questions

It is easy to get a discount from SaturnVPN

  • If you share SaturnVPN with your friends on your social media, We give you a promo code for a 40% discount on the SaturnVPN plan
  • Are you a blogger? Now it’s the time for you to get your free unlimited VPN account!
    You only need to write a small article about SaturnVPN service, and you will get a Free VPN account for 24 Months, It’s just the same as paid accounts.
Category: General Questions

If you experience slow speed when you are connected to vpn , You should do this procedure

  1. Change the server and try with different servers , you can see vpn servers list here
  2. Try with another protocols , You can try PPTP , L2TP , OpenVPN , Cisco any connect VPN and Kerio VPN
Category: General Questions

We accept Credit Card, PayPal, PerfectMoney, Bitcoin, and Webmoney payment methods.

  • If you make the payment by PayPal, Credit Card, Bitcoin, and Perfect Money, You will receive the account right after the payment is done.
  • If you would like to make the payment using Webmoney, Here is our WMZ account: Z987865933666, where you can send the money for us. After you send the money to our WMZ address, please contact us and send your payment info. Your account will be activated manually in less than 15 minutes, and it will be sent to your email address.
Category: General Questions

We support 5 common VPN protocols including PPTP, L2TP, OpenVPN, Cisco AnyConnect, and Kerio VPN. Depends on the country you are living in or your network limitations, there is a possibility that some protocols are blocked by your internet provider. You may experience slow speed also. As an example, in China, most clients can’t connect through the PPTP and L2TP. They must use OpenVPN, Kerio VPN, or Cisco AnyConnect. You should try all protocols to see which one works better for you. Check the Setup Tutorial page.

Category: General Questions

If you are not completely satisfied with our VPN services, and you notify us in writing via email  within the first 3 days of your contract that you wish to cancel, you will be given a 100% refund of the contract amount in case the bandwidth usage in not more than 100MB.
If a refund is due, you will be notified by e-mail, it can take up to 3 days after cancellation of your contract to receive your refund depending on payment form used. If you have not received your refund after 3 days, please inform us using contact form.

Category: General Questions


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